If your store is currently in the process of migrating to the cloud or has already completed the transition, this website has been developed to aid you in navigating through the migration journey. It is designed to address common queries and incorporate feedback gathered from ongoing experiences.
As a primary step, we encourage you to thoroughly review this guide. Following that, we kindly request you to raise a ticket via the IT Helpdesk for further assistance.
For urgent situations or when a store is required to respond to a ticket promptly, the Phone Support option is available. This helps us efficiently manage support requests across all stores, ensuring fairness in addressing different levels of severity.
In cases where third-party assistance is needed, such as with device imaging, please coordinate with the IT Team to arrange access for the relevant provider.
Thank you to everyone for working with us in bringing you this new IT environment.